Privacy policy
Effective Date: November 1 2025
At Asali Wellness LLC, we aim to deliver your 100% THC-Free hemp products quickly and securely.
🚚 Processing Times
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Orders are processed within 2–3 business days (Monday–Friday, excluding holidays).
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Orders placed on weekends/holidays will be processed the next business day.
📍 Shipping Rates & Options
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Standard Shipping (3–7 business days): Flat rate $5.99
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Expedited Shipping (2–3 business days): Calculated at checkout
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Free Shipping: Orders over $75 (U.S. only)
🌎 Shipping Locations
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We currently ship within the United States.
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At this time, we do not ship internationally (future expansion planned).
📦 Tracking Your Order
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You will receive a shipping confirmation email with a tracking number once your order ships.
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Please allow up to 24 hours for tracking to update.
❌ Delays & Liability
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Asali Wellness LLC is not responsible for carrier delays, lost/stolen packages, or incorrect addresses provided by the customer.
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If your package is marked “Delivered” but you did not receive it, please contact the carrier directly.